Pre-sales product questions or want a product you don't see on our website
Please note: Product in stock questions will only be answered during normal business hours.
Checking Status of Orders ( you should always receive a UPS, USPS or Fedex tracking from us in your e-mail when shipped.)
Please make sure that you can receive e-mail from us and that it is not sent to
your spam or junk folder!
To keep our prices as low as possible we do not have a customer service phone number for orders.
We strive to answer every e-mail received a reply within one hour during normal business hours, in most cases within 30 minutes!
No waiting days or weeks for a response!
Normal Business Hours
Monday - Friday 9AM ET - 5PM ET
If available we will answer emails after hours.
Orders are shipped Monday thru Friday except on legal national holidays .
Warranty/Refund Questions : see our returns policy page for instructions.
Do not feel safe ordering on the Internet you can mail it to us at :
FinsDepot .com
310 Hurley Ave.
Bayville, N.J. 08721
Attention: Orders
The address above is only our office and NOT the warehouse.
We DO NOT maintain inventory at our office and therefore can not accept local walk-ins.Thank You!
Fax your order to us at 1-610-523-FINS ( 3467 ) Orders only please. Do not fax any questions to us.
Please make sure you all of your information is included. We suggest printing out the shopping cart page or the order page from the web site. Please include a phone# or email address so we can contact you if we have questions. Please make sure you include your credit card information ( card number, bank name, expiration date and 3 digit security code on the back ). If you provide an email address we will send you a order confirmation email and also a shipping notification email. If mailing postal money orders only are accepted but will require a 2 business day delay in processing. *
* Postal money orders will require a 2 business day hold. Please do NOT send checks of any kind or any other money orders besides postal if you do it will NOT be honered and we will NOT forward the check back to you unless you send us a postage paid envelope. Thank You for your understanding.
